Chapter Meetings are held on the last Tuesday of each month. 

Next Meeting
 
Tuesday July 29 - RSVP Online

Claudia Iannazzo, Head of Commercial
Infosys Technololgies Australia

Getting, Giving and Gaming Service Levels - an overview of how to establish and negotiate successful service level agreements, and the dangers and effects of gaming behavior in service level regimes
Claudia leads Infosys' commercial negotiations in Australia and New Zealand, and has over 10 years experience in commerical transactions in the technology, defence and engineering industries.

Infosys defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in the flat world.
To view details: Download  PPT [1473KB]

Venue: Telstra Conference Room 1, Level 1, 242 Exhibition St
Timing: 5.30 pm to 8.00 pm
5.30 pm refreshments for a 6.30 pm start
PMI Melbourne Members – Free!
Guests & Other PMI Members - $35.00