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Training > Refunds Policy

             
PMP and CAPM course cancellation and refund policy. 
Where a course has insufficient students to conduct the class, the class many be deferred or cancelled. Students who have prepaid can request a complete refund if they do not wish to re-book for the future course. 
 
Student non-attendance or less than 7 days notice of cancellation; 
Where students are paying on a pay-as-you-go basis, a $55 fee to cover incurred expenses will be payable at the next attended session, i.e.. Next session fee + $55. 
 
Policy for “pay per session” sessions: 
   For less than 7 days notice of non-attendance, 
      No show fee of $55 per session (inc GST), payable at the next session. 
   With 7 days or more notice, 
      No penalty. 
 
Where a student has pre-paid sessions, an additional administration deductible of $22 will apply for refunds of sessions unable to be attended. Requests for refund should made in writing/e-mail to the Director. 
 
Refunds for “pre-paid” sessions: 
   For less than 7 days notice of non-attendance, 
      Refund deductible of $77 (inc GST) 
   With 7 days or more notice,
      Refund deductible of $22 (inc GST) 
 
At discretion of the Director, delay to a later Series or an alternate attendee may be possible if appropriate. Cancellation fees may be waived on companionate grounds. 

 

 
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